WE ARE HERE NOTWITHSTANDING THE EPIDEMIC
To all our clients
In spite of the serious situation of pneumonia epidemic caused by the novel coronavirus, which severely affected our work and daily lives, we want our clients to know that our work is not interrupted, and we will make most endeavor to avoid any quality decline in our services.
As you may be aware, the Chinese Spring Festival holidays were officially extended to February 3. Accordingly, all due dates that fell within the holidays have been automatically extended to February 3. Our office was also back to business on February 3 to ensure that all due actions are properly taken.
In order to respond to the national efforts of epidemic prevention and reduce any possible infection on our people, we have already taken all efforts to have most of our people work from home. For those who have to work in the office, we have provided as many prevention measures as possible to safeguard their health and safety. We will do our best to ensure that all clients’ needs can, as always, be promptly responded to and effectively dealt with during the epidemic, and all clients’ interests will not be harmed.
In case any loss of right is caused by not handling in a timely manner due to the epidemic, please kindly keep a record and preserve the necessary evidence. We will actively assist you in reinstating the rights lost based on force majeure according to related laws and regulations.
In 2003 when China fought against SARS, we did our best that none of our clients’ rights were affected. This time we will again show our bravery and strength against the epidemic and rely on our scientific management and professionalism to keep providing reliable services and guarantee clients’ interests.
Hope we could work together to win this battle as early as possible, and our best wishes to all.